Privacy Policy

When you sign up for our courses or use our platform, we gather different types of information to provide you with personalized macroeconomic analysis education. Here's what we collect and why it matters.

Personal Information You Provide

This includes data you directly share with us:

• Name and contact details (email address, phone number)
• Account credentials for platform access
• Payment information when enrolling in courses
• Professional background and trading experience level
• Communication preferences and course interests

Automatically Collected Data

Our platform collects certain information automatically to improve your experience:

• Device information (IP address, browser type, operating system)
• Usage patterns (pages visited, time spent on platform, course progress)
• Location data (general geographic region based on IP address)
• Cookies and similar tracking technologies

We use collected information for specific purposes that directly benefit your learning experience. Think of it as the foundation that allows us to deliver quality macroeconomic education tailored to your needs.

We occasionally send educational content related to macroeconomic trends and trading analysis. You can opt out of these communications anytime through your account settings or by clicking unsubscribe in our emails.

We share your information only when necessary and with trusted partners who help us operate our platform. Here's the complete picture:

Service Providers We Work With

• Payment processors (for secure transaction handling)
• Cloud hosting services (for platform infrastructure)
• Email communication platforms (for course updates and notifications)
• Analytics tools (for understanding platform usage and improvements)

All third-party providers are contractually obligated to protect your data and can only use it for specific purposes we've authorized. They can't use your information for their own marketing or other unrelated activities.

Legal Requirements

We might disclose your information if required by Taiwan law, legal processes, or government requests. This includes complying with court orders, responding to lawful requests from authorities, or protecting our legal rights and those of our users.

Under Taiwan's Personal Data Protection Act (PDPA), you have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

What You Can Do

• Access Your Data: Request a copy of the personal information we hold about you
  • We'll provide this within 15 business days
  • First request is free; subsequent requests may incur a small administrative fee
• Correct Inaccuracies: Update or correct any incorrect personal information
• Delete Your Data: Request deletion of your account and associated data
  • Some data may be retained for legal or legitimate business purposes
  • Deletion is permanent and cannot be reversed
• Restrict Processing: Limit how we use your information in certain circumstances
• Data Portability: Receive your data in a structured, commonly used format
• Withdraw Consent: Revoke permission for specific data processing activities
• Object to Processing: Challenge our use of your data for particular purposes

How to Exercise Your Rights

Contact us at info@nextaflow.com with your request. Include your name, email address associated with your account, and a clear description of what you'd like us to do. We'll verify your identity before processing any requests to protect your information.

Protecting your information is a priority. We use industry-standard security measures to safeguard your data against unauthorized access, alteration, or destruction.

Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive information
• Regular security audits and vulnerability assessments
• Secure authentication protocols and password requirements
• Firewall protection and intrusion detection systems
• Regular backup procedures with encrypted storage

Organizational Safeguards

• Limited employee access to personal data based on job requirements
• Confidentiality agreements with all staff members
• Regular security training for team members
• Incident response procedures for potential data breaches

While we implement strong security measures, no system is completely immune to risks. If we detect any breach affecting your data, we'll notify you within 72 hours and outline the steps we're taking to address the situation.

We don't keep your information indefinitely. Here's how long we retain different types of data and why:

• Account Information: Retained while your account is active, plus 3 years after closure for legal compliance
• Course Progress Data: Kept for 5 years to maintain educational records and issue certificates
• Payment Records: Stored for 7 years as required by Taiwan tax regulations
• Communication Logs: Maintained for 2 years to support customer service quality
• Analytics Data: Aggregated and anonymized after 18 months, with anonymized data retained indefinitely for research
• Marketing Preferences: Kept until you unsubscribe or close your account

After retention periods expire, we securely delete or anonymize your information. Anonymized data (which can't identify you personally) might be used for long-term analysis and platform improvements.

Our platform uses cookies and similar technologies to enhance your experience. These small files help us remember your preferences and understand how you use our services.

Types of Cookies We Use

• Essential Cookies: Required for platform functionality (login, course access, security features)
• Performance Cookies: Help us understand which features are most useful
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into user behavior and platform performance

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect platform functionality. Most browsers allow you to view, delete, and block cookies individually.

While our primary operations are in Taiwan, we sometimes work with service providers located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

These safeguards include:

• Standard contractual clauses approved by relevant data protection authorities
• Verification that receiving countries have adequate data protection laws
• Regular audits of international service providers
• Encryption during transfer and storage

If you have questions about specific international transfers affecting your data, contact us for details about the protections in place.

Our services are designed for adults interested in macroeconomic analysis and trading education. We don't knowingly collect information from individuals under 18 years old without parental consent.

If you're a parent or guardian and believe your child has provided us with personal information without consent, contact us immediately at info@nextaflow.com. We'll delete the information promptly.

Users under 18 require parental or guardian consent before creating an account or enrolling in our courses. We may request verification of this consent when necessary.

Privacy regulations and our practices evolve over time. We update this policy periodically to reflect changes in how we handle your information or comply with new legal requirements.

When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our platform homepage
• In-platform notification when you log in

The "Last Updated" date at the top of this policy shows when we made the most recent revisions. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Continued use of our platform after policy updates means you accept the revised terms. If you disagree with changes, you can close your account by contacting our support team.